Return and exchange of goods
According to the Resolution of the Cabinet of Ministers of March 19, 1994 No. 172, food products of proper quality are not subject to exchange or return.
Therefore, when receiving the products in the presence of the driver or courier, carefully check the conformity of your order in terms of quantity and quality! goods, but the individual thermal packaging containing information about the product is not damaged, then such an order immediately (and only) on the day of receipt you have the right to return for exchange.
When receiving a parcel at the Nova Poshta carrier office, carefully inspect the parcel for the integrity of the packaging and the integrity of the goods.
The sender does not accept claims regarding damage to the parcel, since all parcels are insured for 100% of the value of the goods and in the event of damage, the carrier must compensate the cost of the order to the buyer.